btejili Terms and Conditions

btejili is an online gaming and sports betting platform that provides services for Bangladeshi users. These terms and conditions ("Terms") form a legally binding agreement between btejili and any user of the platform.

In these terms, "btejili", "we", and "our" refer to the company that operates the platform. "User", "you" or "your" refers to any person registered on or using the platform.

• These terms apply to the website, mobile version and any service of btejili.
• If you do not agree with these terms, please refrain from using the platform.
• btejili reserves the right to update these terms at any time. Users will be notified of updates via their registered email or through a notice on the platform.
• In addition to these terms, our Privacy Policy and Responsible Gaming Policy also apply.

2.1 Registration Requirements

An active account is required to play games or place bets on btejili. Providing accurate and truthful information at the time of registration is mandatory.

• Each person may open only one account. Multiple accounts are prohibited and subject to penalties.
• The name, mobile number and other information provided at registration must be completely accurate.
• You are solely responsible for keeping your account password and login details secure.
• If you suspect unauthorized access to your account, contact us immediately.

2.2 Identity Verification

btejili may request additional information or documents for identity verification at any time. Deposits, withdrawals or bonus benefits may be temporarily suspended until verification is complete.

• A copy of your National ID (NID) or passport may be requested.
• Proof of ownership of the payment method may be required.
• If the information provided is found to be false, the account may be closed and the balance forfeited.

At the time of registration you must confirm that you are at least 21 years of age. btejili may request age verification at any time.

• If a minor's registration is identified, the account will be closed immediately and all related transactions will be considered void.
• Parents are requested to take active steps to prevent minors from accessing this platform.
• Providing false information about age may carry legal consequences.

4.1 Deposit Terms

Funds can be deposited on btejili via bKash, Nagad and Rocket. The following conditions apply to all deposits:

• The minimum deposit amount is ৳300. Amounts below this will not be processed.
• Deposited funds are generally credited to the account within a few minutes.
• Only payment methods registered in your own name may be used. Deposits from third-party accounts are prohibited.
• If a suspicious transaction is identified, btejili reserves the right to hold the funds until verification is complete.

4.2 Withdrawal Terms

Please keep the following in mind when withdrawing winnings:

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals will only be made to the method used at the time of deposit — bKash, Nagad or Rocket.
• Withdrawals may be delayed if account verification has not been completed.
• Withdrawals may be restricted until active bonus wagering requirements are met.
• btejili reserves the right to reject any withdrawal request on suspicion of fraud.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, making the total balance ৳2,000.

• The wagering requirement for the bonus is 25 times (meaning you must wager 25 times the bonus amount).
• The welcome bonus can be received only once per account.
• Certain game restrictions may apply when playing with a bonus.
• If wagering is not completed within the specified time, the bonus will be cancelled.

5.2 VIP and Cashback Program

btejili has four VIP tiers that provide weekly cashback for regular players:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.8% weekly cashback.
• Platinum: up to 1.0% weekly cashback.

5.3 Bonus Abuse

btejili is vigilant in preventing bonus abuse. Any of the following activities will be considered bonus abuse:

• Attempting to claim bonuses through multiple accounts.
• Placing bets in a deliberate manner to circumvent bonus terms.
• Coordinating with third parties to take advantage of bonus benefits.

If bonus abuse is detected, the bonus and related winnings will be cancelled and a decision to close the account may be made.

6.1 General Gaming Rules

btejili offers various types of gaming services including slots, casino games and sports betting. The following rules apply to all games:

• Game outcomes are determined through Random Number Generator (RNG) technology — completely impartial and fair.
• If a game is interrupted due to a technical fault, btejili reserves the right to void the related bet and return the balance.
• Any form of cheating or using software to gain an unfair advantage is strictly prohibited.
• For sports betting, final settlement will only occur after official results are published.

6.2 Technical Issues

If a session is incomplete due to server downtime or network issues, btejili will attempt to settle from the last confirmed state. btejili is not liable for losses caused by technical reasons.

btejili uses the highest standard SSL encryption technology to protect users' personal information. We are committed to keeping your information secure.

• Your personal information will never be sold or rented to third parties.
• Information may be shared with relevant authorities in cases of legal obligation.
• For more details on data protection, please read our Privacy Policy.
• Never share your account password with anyone. btejili staff will never ask for your password.
• If you suspect phishing or fraudulent activity, inform our support team immediately.

7.1 Anti-Money Laundering

btejili follows anti-money laundering (AML) policies in accordance with international standards. If suspicious financial activity is identified, the account will be subject to investigation and authorities will be notified where applicable.

btejili places the highest priority on responsible gaming. Gaming should be for entertainment — not as a solution to financial problems.

• You can set deposit limits — daily, weekly or monthly.
• Using the self-exclusion feature, you can keep yourself away from the platform for a set period of time.
• If you notice signs of gaming addiction, contact us — we are ready to help.
• Visit our Responsible Gaming page for more information.

9.1 Termination by User

You can close your account at any time by contacting our support team. Please withdraw your available balance before submitting a closure request.

9.2 Termination by btejili

btejili may temporarily suspend or permanently close an account for any of the following reasons:

• Serious violation of these terms and conditions.
• Providing false identity or age information.
• Operating multiple accounts or abusing bonuses.
• Fraud, cheating or other illegal activity.
• Irregularities in financial activity or suspicion of money laundering.

In such cases, related deposits and bonus funds may be forfeited.

btejili always strives to ensure uninterrupted service. However, btejili is not liable for the following:

• Loss caused by internet disconnection or a fault in the user's device.
• Loss due to delays in third-party software or payment processing.
• Loss resulting from unauthorized third-party access (if the user shared the password themselves).
• Disruptions caused by natural disasters, cyberattacks, or other unavoidable circumstances.

btejili's total liability shall not exceed the amount of the transaction in question under any circumstances.

btejili reserves the right to change, revise, or update these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the new terms.

• For significant changes, advance notice will be provided via the registered email address or through a banner on the platform.
• The date of the most recent update will always be noted on this page.
• If you do not agree with the new terms, please stop using the platform and request account cancellation.

12.1 Support

If you have any questions or complaints regarding these terms and conditions, please contact our support team:

• 24/7 Live Chat — support available in Bengali.
• Email: [email protected]

12.2 Dispute Resolution

In the event of a dispute, an attempt will first be made to resolve it through discussion with our support team. If a resolution cannot be reached through discussion, an appeal may be made to btejili's management authority.

• An initial response will be provided within 7 business days of the complaint being submitted.
• Complex disputes may require additional time for investigation.
• btejili commits to reviewing all disputes fairly and impartially.