Responsible Gaming at btejili — Your Safety Is Our Priority
btejili believes gaming is for fun, not stress. Learn about our tools and guidelines to keep yourself protected.
What Is Responsible Gaming and Why Does It Matter?
Online gaming is a form of entertainment that, when enjoyed responsibly, can be a great experience. However, when gaming gets out of control, it can have a negative impact on your personal, family, and financial life. btejili places the highest importance on the safety of players in Bangladesh and is committed to building a culture of responsible gaming.
Our platform offers a range of protective tools to help you set gaming limits, take a break when needed, and seek help. Responsible gaming means staying aware of your budget, time, and mental state — and making decisions accordingly.
Important Age Requirement
btejili is for players aged 21 and above only. Opening an account as a minor is strictly prohibited. We use age verification methods, and if an underage user is identified, the account will be closed immediately.
Our Protection Tools
btejili provides the following responsible gaming tools to help keep you safe.
Set Deposit Limits
Set a daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be increased before the set period ends — however, lowering it takes effect immediately.
Time-Out / Break
If you need a temporary break, take a time-out for anywhere from 24 hours to 6 weeks. During this period you will not be able to log in to your account or make any deposits or bets.
Self-Exclusion
If you need a longer-term break, choose self-exclusion. You can close your account for 6 months or permanently. No promotional messages will be sent during the exclusion period.
Loss Limit
Set the maximum amount you are willing to lose within a given period. Once the limit is reached, your account will automatically suspend your session.
Session Time Alerts
Receive reality-check notifications when you have been playing for an extended period. Set pop-up alerts at 30 minutes, 1 hour, or 2 hours to remind you how long you have been playing.
Support and Guidance
If you are experiencing any issues with gaming, speak directly with us in Bengali via our 24/7 live chat. Our trained team will guide you in the right direction.
How to Activate the Tools?
After logging in to your btejili account, you can easily enable any protection tool from your account settings.
Log In to Your Account
Log in to btejili with your username and password.
Go to Account Settings
Click the profile icon in the top right and look for the "Responsible Gaming" option.
Choose the Tool You Need
Select whichever you need — deposit limit, time-out, self-exclusion, or reality check.
Confirm
Confirm the change — it will take effect immediately and you will receive a confirmation message by email.
How to Recognise Problem Gaming
If the answer to any of the questions below is "yes", you should consider seeking help.
- Are you spending more money on gaming than your budget allows?
- Are you prioritising gaming over family or work?
- Are you playing repeatedly to try to win back money you have lost?
- Do you feel restless because you cannot stop gaming?
- Are you borrowing money or taking money from people close to you to fund gaming?
- Are you hiding your gaming from people you care about?
- Are you gaming to cope with stress or loneliness?
Self-Exclusion and Time-Out in Detail
These two tools are for those who want to take a short-term or long-term break from gaming.
Short-Term Time-Out
Temporarily deactivate your account for 24 hours, 72 hours, 1 week, or 6 weeks. During this break you will not be able to log in or make any deposits or bets. Your account is automatically reactivated when the period ends.
Long-Term Self-Exclusion
Close your account for 6 months, 1 year, 3 years, or permanently. No promotional emails or messages will be sent during the exclusion period. A permanent exclusion cannot be reopened.
Deposit and Betting Limits
Set separate daily, weekly, and monthly deposit limits. Betting limits can also be set — once a limit is set, lowering it takes effect immediately, while increasing it requires a 72-hour wait.
Reality Check Notifications
While you play, you will receive pop-up notifications at regular intervals showing your total session time, total bets placed, and balance. This helps you make informed decisions.
Tips for Safe and Enjoyable Gaming
Keep the following advice in mind to play responsibly at btejili:
See gaming as entertainment, not a source of income.
Only bet money you can afford to lose without it causing problems.
Set a budget before each session and stick to it.
Avoid gaming when drinking alcohol or when emotionally charged.
Take regular breaks and spend time with family.
Avoid the temptation to place larger bets to try to recover money you have lost.
Need Help?
If you have concerns about gaming, reach out to us — we are here to help you without judgement.
Protecting Minors
btejili strictly follows a 21+ age policy. Age verification is mandatory when registering an account and we may request identity verification at any time. Creating an account using a minor's details will be treated as fraud.
If there are children or teenagers in your household, take the following steps to prevent them from accessing online gaming sites:
- Never share your btejili account login details with anyone.
- Always log out after use, especially on shared devices.
- Use parental control software on your devices.
- Keep your password and payment information secure.
Committed to Child Safety
btejili is mindful of the safety of families in Bangladesh. If we receive information about an underage user, the account will be closed immediately and all deposits will be returned.
Frequently Asked Questions on Responsible Gaming
Answers to common questions about responsible gaming.
Enjoy Gaming Responsibly
Join btejili today for a safe and enjoyable gaming experience.
We Are Always By Your Side
Gaming should be an enjoyable experience. Use btejili's responsible gaming tools and play within your limits. Our support team is available in Bengali whenever you need us.